PROMETHEUS 24/7 Helpdesk Services

LEFCON has a world-class centralized Network Operations Center supported by a range of strategically located regional offices. Multiple tiers of support are available 24 hours per day, seven days per week, and 365 days per year. Regardless the nature or time of your question, we have the right staff available to rectify the problem in a timely and effective manner.

Customer Dashboard

Ticketing System

Asset Acquisition

At LEFCON, we empower our clients with an intuitive dashboard that enhances transparency and control over IT service management.

LEFCON uses an industry-leading ticketing system that automates ticket creations, client communications, and friendly reminders to ensure IT
We specialize in procuring top-tier technology products for our clients, including offerings from industry leaders like Microsoft, HP, Lenovo, Dell, and several others.

Online Backup

Monitoring Tools

Toolkits

LEFCON partners with leading online backup providers to keep your business’ data securely stored in mirrored backup locations around the world.

At LEFCON, we pride ourselves on live awareness of any unforeseen issues in real time.

At LEFCON, we believe that your data is YOUR data. Are you interested in accessing the documentation on your IT stack,

IT Expertise

The media is fraught with stories of credit card breaches, ransomware takeovers of corporate, educational,

24/7 IT Support

LEFCON operates a 24/7/365 NOC out of the HQ office in Pittsburgh, PA. Technicians are US-based with coverage in major cities

Custom Solution

LEFCON operates a 24/7/365 NOC out of the HQ office in Pittsburgh, PA. Technicians are US-based with coverage in major cities

Testimonials

Trusted by Global Leaders.

4.7

( 51 Reviews )

Great Support, Powerful Results.

Matt Schwartz
Matt SchwartzChief Technology Officer at Sage Hospitality
LEFCON has been a trusted partner of Sage for many years, and we're excited to enter into this MSA to continue to provide excellent service to our properties and owner/partners. We look forward to bringing new innovations to our hotels and restaurants that will enhance the guest experience and continue to position Sage as an industry leaser in the lifestyle sector.
Ben Jamieson
Ben JamiesonPunch Bowl Social and Wagamama US
With the complexity of the different forms of entertainment that we offer at Punch Bowl Social, and the fast expansion planned for Wagamama throughout the U.S., LEFCON is the right partner to both support us in our day to day technology challenges as well as be a trusted consultant to make sure we are using the most efficient and innovative options for all of our technology needs.
Ben Jamieson
Ben JamiesonPunch Bowl Social and Wagamama US
With the complexity of the different forms of entertainment that we offer at Punch Bowl Social, and the fast expansion planned for Wagamama throughout the U.S., LEFCON is the right partner to both support us in our day to day technology challenges as well as be a trusted consultant to make sure we are using the most efficient and innovative options for all of our technology needs.
Ben Jamieson
Ben JamiesonPunch Bowl Social and Wagamama US
With the complexity of the different forms of entertainment that we offer at Punch Bowl Social, and the fast expansion planned for Wagamama throughout the U.S., LEFCON is the right partner to both support us in our day to day technology challenges as well as be a trusted consultant to make sure we are using the most efficient and innovative options for all of our technology needs.